GET HELP

If you experience any complications with your delivery packaging or item state layers, contact our help desk with your order number. We will issue an accelerated replacement line within 24 business hours.

Standard delivery timelines take 3-5 working days. You will receive a tracking link via email the moment your order passes our fulfillment scan matrix and ships out.

Refund processing parameters take 5-7 bank clearance days from the moment your parcel passes our warehouse check inspection lines.

Visit our native returns portal link, fill in your postal code matching your order record metrics, and download your printable return barcode instantly.

At BLINDSIDE, we offer a range of fast, highly secure payment solutions to ensure your checkout experience is as seamless as possible. We currently accept the following payment methods:

• Credit/Debit Cards: Full support for major international networks including Visa, Mastercard, and American Express.
• Digital Wallets: Accelerated express checkout with Apple Pay and Google Pay via supported mobile browsers.
• PayPal: Securely check out via standard PayPal or PayPal Express configurations.
• Buy Now, Pay Later (BNPL): Financing options available at checkout via Klarna (subject to regional availability and terms).

Note: All transactions are processed through encrypted, PCI-compliant payment gateways to guarantee your complete security and privacy. We do not store your credit card information.

Pay in 3 / Pay in 30 days with Klarna.

Simply:

1. Select the items you want*
2. Proceed to checkout
3. Enter your billing and shipping details
4. Select Klarna
5. Checkout!

What happens if I need to make a return?

Follow the normal returns procedure. Only pay for what you keep. If you return some or all of your order, Klarna will issue you with a new statement as soon as the online store processes your return.

If you have an upcoming payment due date – sit back and relax. If there is a delay in the online store registering a return, Klarna will issue a new payment due date for the stuff you decided to keep.

*Please note Klarna Pay in 3 is only available on orders up to £1,000 / €1,150

T&Cs

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK and EU residents only. Subject to status. T&Cs and late fees apply.

Click here to find out more about Klarna

If you are unable to log in, try resetting your password using the "Forgot Password" link on the login menu. If you do not receive the email verification or remain locked out, contact our technical desk with your registered email address.

If the site fails to load or process properly, clear your browser cookies and cache, or try completing your session in an incognito window. For persistent payment or system faults, send a screenshot of the error to our diagnostics unit.

Popular items are typically restocked every 2-3 weeks. You can sign up for automatic notifications by clicking the "Notify Me When Available" option directly on the out-of-stock product listing page.

Every product page contains a dedicated "Size Guide" button right next to the size selection panel. Detailed measurement matrices and structural fit tips are maintained there to help you choose perfectly.

You can reach our team via the integrated live chat matrix during business hours, or email us directly at support@yourdomain.com. We aim to answer all tickets within 24 operational hours.

We love partnering with creators! Please send your media kit, engagement analytics, and social handle portfolios to our marketing division at partnerships@yourdomain.com for review.